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Leveraging the Power of "Made in Japan"

— How Overseas Brands Can Maximize Brand Value in Japan’s E-Commerce Market —

Japan’s e-commerce market is a unique environment where the “Made in Japan” label holds exceptional value, driven by highly discerning consumers and a deeply ingrained emphasis on quality. In today’s era of global competition, Japanese companies have established a unique position through their strengths in quality, reliability, and craftsmanship.This article examines domestic case studies that illustrate how the “Made in Japan” concept has been successfully leveraged in EC (excluding cross-border examples) and highlights strategies that Southeast Asian brands can adopt.

1. Why "Made in Japan" Holds Power in Japan’s E-Commerce Market

Core Value

Background / Rationale

High Quality & Reliability

Japanese products enjoy strong reputations for durability, consistent performance, and attention to detail. These are key differentiators in East and Southeast Asian markets.

Trust in Safety

Japanese safety standards are among the highest in the world, instilling trust in products such as food, cosmetics, and daily goods.

Storytelling & Tradition

Cultural heritage, artisan techniques, and sustainability narratives enhance brand value.

2. Domestic Case Studies (Excluding Cross-Border EC)

Company

Highlights

Key Learnings

ASICS

Combines high-performance shoes with personalized EC experiences via gait analysis and community engagement.

Experience-driven branding blending tradition and sports science.

Nakagawa Masashichi Shoten

Founded in 1716. Shares stories about materials and regional craftsmanship online, contributing to local economies through omnichannel.

A storytelling mechanism that highlights provenance and makers.

siroca

A D2C home appliance brand. Promotes “functional beauty + peace of mind” with EC-exclusive models and Japanese-language customer support.

Differentiation through instructional content and after-sales service.

Nagatanien

A historic Iga-yaki clay pot maker with nearly 190 years of history (est. 1832). Links e-commerce with on-site tours and culinary experiences.

Lifestyle-focused storytelling paired with video and live content.

Nihonsakari

A sake brand diversifying into cosmetics. Boosts LTV through products like "Rice Bran Beauty" and user community platforms.

Repurposing traditional fermentation tech into new value propositions.

3. A Methodology for Leveraging “Made in Japan” Branding

  1. Visualize Quality, Safety, and Story

    • Provide multilingual transparency on manufacturing processes and safety standards

    • Use FAQs and third-party certifications to validate claims

  2. Enhance E-Commerce Experience

    • Offer livestreaming and online workshops to connect tradition with IT

    • Boost LTV with gift options and subscriptions

  3. Community-Based Marketing

    • Encourage user-generated content and fan engagement events

    • Turn post-purchase engagement into brand capital

4. What Southeast Asian Brands Should Do (In 10 Seconds)

  • Local market research + storytelling alignment (incorporate cultural and lifestyle insights)

  • Create OMO experiences (link pop-up events to EC platforms)

  • Use AI personalization & subscription models for long-term revenue

  • Add B2B functionality (online ordering for corporate clients)

  • Commit to sustainability & community building (combine environmental goals with brand empathy)

5. Reference Link Management

In this revision, the founding year of Nagatanien was corrected to 1832, aligning with its 190-year heritage. Additionally, outdated or broken URLs have been replaced with updated, public sources. For data and statistics, government and industry sources such as METI, Dentsu, and JCCI were prioritized.

Conclusion

To be a successful overseas brand in the Japanese market, you must master the four essential elements of quality, safety, storytelling, and experience. By localizing your brand and nurturing a community, you can transform your offering into one that resonates with Japanese consumers — and builds lasting fan loyalty.

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© JASEC 2017

Japan E-Commerce Association

Japan Academic Society for E-Commerce

 

Shoji NISHIMURA Lab., Faculty of Human Sciences, Waseda Univ.
2-579-15 Mikajima, Tokorozawa, Saitama 359-1192, Japan

info@jasec.or.jp +81-4-2947-6717

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